Uryflow LTD

  • hours: Mon-Fri: 6pm – 8pm
  • hours: Sat-Mon: 8am – 8pm
  • Uryflow Ltd 128 city road London EC1V 2NX
Get Appointment
Facebook-f Tiktok Instagram Linkedin

Our Services

Professional Catheter Services Tailored to You

Book free consultation

Our Services

Concise Comprehensive Urinary Catheter Services for Your Health

Trial Without Catheter

Safe catheter removal and monitoring at home, helping patients regain normal bladder control comfortably.

Read More

Clean Intermittent Self-Catheterisation

Personalised nurse-led training to help you learn safe, effective, and independent bladder emptying techniques.

Read More

Clean Intermittent Self-Dilatation

Professional guidance to maintain urethral health after surgery, preventing narrowing and ensuring smooth urination.

Read More

Urethral Catheter Changes

Regular, hygienic catheter replacement performed safely at home, reducing infection risk and maintaining comfort.

Read More

Suprapubic Catheter Changes

Expert management of abdominal catheters with full aseptic technique, ensuring safety, comfort, and proper drainage.

Read More

General Catheter Care & Maintenance

Comprehensive support for catheter hygiene, bag changes, troubleshooting, and infection prevention by skilled nurses.

Read More

Bladder Scanning

Non-invasive bladder volume assessment to check urine retention and ensure optimal post-catheterisation bladder function.

Read More

Appointment

Book Your Appointment with Ease

For your comfort and peace of mind, all appointments are confirmed in advance, and payments are processed securely before your session.

Trial Without Catheter (TWOC)

Overview

A catheter is a small tube inserted into your bladder to drain urine.
This procedure involves safely removing the catheter and assessing whether you can pass urine naturally without assistance.

Before the Procedure

Please prepare for your TWOC appointment by following these important steps:

  • Present a letter from your Doctor confirming that your catheter should be removed.

  • Stay well hydrated by drinking plenty of fluids, as you’ll need to urinate 2–3 times after removal.

  • Ensure you are not constipated, as this can prevent proper bladder emptying.

During the Procedure

  • The nurse will remove your catheter and observe how well you pass urine naturally.

  • You will be asked to drink fluids and urinate two to three times.

  • Each time you urinate, measure and record your urine volume.

  • After you have passed urine two or three times, the nurse will use a bladder scanner to check if your bladder is emptying adequately.

While Waiting

  • The nurse may not stay inside your home during the waiting period but will remain nearby.

  • If you have passed urine twice and the nurse hasn’t returned, or if you experience difficulty passing urine, please call 0800 852 7477 for assistance.

After the Procedure

  • If your bladder is emptying well, no further catheterisation will be required (Successful TWOC).

  • If you are unable to empty your bladder properly, you may be:

    • Taught clean intermittent self-catheterisation (CISC) — if suitable and you prefer not to have a permanent catheter.

    • Re-catheterised with an indwelling catheter — if self-catheterisation is not possible.

  • A detailed report will be sent to your GP and the referring professional. You’ll also receive a copy for your records.

If Problems Occur Later

If you develop difficulty passing urine a few hours or days after a successful TWOC, please visit your nearest Accident & Emergency department for re-catheterisation.

Possible Risks or Complications

  • Pain or discomfort during catheter removal

  • Inability to pass urine after removal

  • Urinary retention occurring hours or days later

  • Mild bleeding during removal or reinsertion

  • Urinary tract infection (UTI), which can occur with any catheter procedure

Try a Trial Without Catheter today – the benefits outweigh the risks, and we’ll fully support you!

Book Now

Clean Intermittent Self-Catheterisation (CISC)

Overview

Clean Intermittent Self-Catheterisation (CISC) is a procedure in which a small catheter is gently inserted into the bladder to drain urine. The catheter is then removed immediately after the bladder has been emptied.

You will be advised how often to perform this procedure based on your residual urine volume — the amount of urine left in your bladder after you pass urine naturally.

Before the Procedure

Please ensure you meet the following requirements before your CISC session:

  • Present a letter from your Doctor confirming you are to be taught how to perform this procedure.

  • Alternatively, you may be eligible if you have failed a Trial Without Catheter (TWOC) and prefer intermittent self-catheterisation instead of an indwelling catheter.

  • You must be registered with an NHS GP, who can prescribe your future self-catheterisation supplies.

  • If you do not have an NHS GP, you may need to purchase your own catheters for future use.

During the Teaching Session

  • A qualified nurse will guide you step-by-step through the process of safe and hygienic catheterisation.

  • You will be provided with a variety of clean intermittent catheters to choose from free of charge during your session.

  • The nurse will ensure you understand proper technique, hygiene, and storage for your catheters.

After the Procedure

  • Our team will follow up via telephone after 1–2 weeks to review your progress and address any challenges you may face.

  • Continuous support is available to help you gain confidence and independence in performing CISC safely.

Possible Risks or Complications

  • Bleeding during or after catheterisation

  • Pain or discomfort during insertion

  • Urinary tract infection (UTI) risk due to improper technique or hygiene

  • Difficulty or failed catheterisation caused by obstruction in the urethra

Start Clean Intermittent Self-Catheterisation confidently – we’ll support you every step!

Book Now

Clean Intermittent Self-Dilatation (CISD)

Overview

Clean Intermittent Self-Dilatation (CISD) is a procedure that involves gently inserting a urethral catheter or dilator into the urethra and removing it shortly after. This helps to keep the urethra open (patent) — usually following a surgical procedure performed to widen a narrowed urethra.

Before the Procedure

To ensure safety and correct timing for your CISD training:

  • Please provide a letter from your Urologist or GP confirming that you require self-dilatation training.

  • The letter should also specify how many days after your surgery the session should take place.

During the Teaching Session

  • A trained nurse will guide you step-by-step through the self-dilatation technique, ensuring comfort and confidence.

  • You will be shown how to perform the procedure safely and hygienically, using the correct equipment.

  • The session will include advice on frequency, cleaning, and lubrication to maintain urethral health.

Possible Risks or Complications

  • Bleeding during or after insertion

  • Pain or discomfort during dilatation

  • Urinary tract infection (UTI) caused by improper hygiene

  • Difficulty or failed catheterisation/dilatation due to urethral obstruction

Book your Clean Intermittent Self-Dilatation session – safe, effective, and fully supported!

Book Now

Urethral Catheter Changes

Overview

This procedure is designed for patients with a long-term urethral catheter that requires regular replacement — typically every three months.
A catheter is a thin, flexible tube aseptically inserted through the urethra to drain urine from the bladder. Regular changes help prevent blockages, infections, and maintain comfort.

Before the Procedure

To ensure a safe and efficient catheter change, please:

  • Provide documentation of your last catheter change so we can confirm when you are due for your next one.

  • Note that some catheters may need to be changed earlier due to blockages or other complications.

  • Ensure you have your catheter and Instillagel available at home before your appointment. (Your GP may prescribe these for you.)

  • You may also purchase your own catheter pack or tray before your appointment, or we can provide them at an additional cost — please refer to our brochure for details.

During the Procedure

  • The nurse will perform the catheter change using aseptic technique to maintain hygiene and prevent infection.

  • The process is quick and performed with care to ensure minimal discomfort.

  • After the procedure, your nurse will confirm proper urine flow and catheter placement.

Possible Risks or Complications

  • Pain or discomfort during removal or insertion

  • Bleeding or trauma to the urethra

  • Difficulty or failure to reinsert the catheter

  • Urinary tract infection (UTI) following the procedure

Schedule your Urethral Catheter Change today – we’ll be with you throughout!
Book Now

Suprapubic Catheter Change

Overview

A suprapubic catheter is a urinary catheter that is aseptically inserted into the bladder through the abdomen, rather than the urethra. This procedure is usually performed for patients who require long-term bladder drainage or have difficulty with urethral catheterisation.

Before the Procedure

To prepare for your suprapubic catheter change, please:

  • Provide documentation of your last catheter change so we can confirm if you are due for a replacement.

  • Be aware that a catheter may need to be changed earlier than scheduled due to blockage or other clinical reasons.

  • Ensure you have your catheter and Instillagel available at home before your appointment. (Your GP may prescribe these for you.)

  • You may also purchase your own catheter pack or tray, or request ours at an additional cost — please refer to our brochure for pricing details.

  • We recommend keeping the catheter insertion site open (without a dressing) if it is not weeping, as this allows the area to dry faster and heal properly.

During the Procedure

  • The nurse will carefully remove the existing catheter and insert a new one using aseptic technique to prevent infection.

  • The procedure is typically quick and performed with gentle care to ensure patient comfort.

  • The nurse will confirm proper catheter placement and drainage before completing the visit.

Possible Risks or Complications

  • Pain or discomfort during or after insertion

  • Bleeding at the insertion site

  • Difficulty or failure to reinsert the catheter

  • Urinary tract infection (UTI)

Get your Suprapubic Catheter Changed safely – our team will fully support you!
Book Now

General Catheter Care & Maintenance

Overview

Our Catheter Care service focuses on maintaining the cleanliness, function, and comfort of your urinary catheter system. Proper care helps to prevent infections, blockages, and discomfort, ensuring your catheter works efficiently and safely at all times.

What’s Included

This service includes:

  • Cleaning the catheter insertion site to reduce infection risk.

  • Changing urinary drainage bags and flip-flow valves for hygiene and comfort.

  • Performing catheter flushes or bladder washes to maintain a clear flow and prevent blockage.

Before the Appointment

  • Please ensure you have your catheter flushes ready on the day of your appointment.

  • If you require regular catheter flushes due to debris or frequent blockages, your GP can prescribe the necessary supplies.

Purpose & Benefits

  • Helps maintain a clean and functional catheter system.

  • Prevents infection and blockages caused by debris or bacteria.

  • Ensures patient comfort and confidence through professional nursing support.

Ensure your Catheter Care & Maintenance is hassle-free – we’ll guide and support you!
Book Now

Bladder Scanning

Overview

Bladder scanning is a non-invasive ultrasound test that measures the amount of urine left in the bladder after you pass urine (post-void residual). It helps assess how well the bladder is emptying and guides further care decisions.

When It’s Used

  • Symptoms of incomplete emptying (urgency, weak stream, dribbling).

  • After catheter removal to check bladder function.

  • For monitoring patients with bladder dysfunction or long-term catheters.

  • During a trial without catheter (TWOC) to prevent bladder over-distension.

What to Expect

  • A trained nurse places a small probe over your lower abdomen using ultrasound gel.

  • You may be asked to void first, then be scanned to measure remaining urine.

  • The scan is quick, painless, and avoids invasive catheter measures when possible.

  • Results inform whether monitoring, further intervention, or no action is needed.

Benefits

  • Reduces unnecessary catheterisations and their risks.

  • Provides clear, objective measurements to guide your care.

  • Offers reassurance and helps plan appropriate next steps.

Important Considerations

  • High residual volumes may indicate retention and require further assessment.

  • Certain factors (for example, obesity or prior abdominal surgery) can affect scan accuracy.

Book Now